Panther Speaks: The Golden Edition is a bespoke, handcrafted intellectual and artistic artefact, created exclusively on a made-to-order basis.
Due to the unique nature of the publication, this Refund Policy outlines the limited and specific circumstances under which refunds may be considered.
1. Nature of the Product
Each edition of Panther Speaks is individually commissioned and handcrafted by master artisans. Once production has commenced, the edition cannot be resold, reassigned, or repurposed.
As such, purchases are considered final, except as expressly stated in this policy.
2. Non-Refundable Circumstances
Refunds shall not be issued under the following circumstances:
- Change of mind after confirmation of order
- Failure to meet eligibility or vetting requirements
- Delays inherent to handcrafted production timelines
- Subjective dissatisfaction with artistic interpretation
- Failure to provide accurate or complete information
- If background verification does not meet the required standards, the booking amount shall not be refunded.
3. Refund Eligibility (Limited Exceptions)
Refunds may be considered only under exceptional circumstances, including:
- Inability of the publication to commence production
- Order cancellation initiated by the publication prior to production
- Legal or regulatory impossibility preventing fulfillment
Any approved refund shall be processed after internal review and verification.
4. Advance Payments & Deposits
Any advance payment or deposit made towards an edition is considered a commitment to commission the work.
Once artisan allocation or material preparation has begun, such payments become non-refundable.
5. Refund Processing
Approved refunds, if any, shall be processed using the original method of payment within a reasonable timeframe, subject to banking and administrative procedures.
The publication shall not be responsible for delays caused by financial institutions or payment gateways.
6. Discretionary Authority
All refund decisions are made at the sole discretion of the publication and its governing authority.
Submission of a request does not guarantee approval of a refund.
7. Governing Law
This Refund Policy shall be governed by and interpreted in accordance with the laws of India.
8. Contact
For questions regarding this Refund Policy, please refer to the official contact information provided on the website.
This policy is intended to preserve transparency, fairness, and the integrity of Panther Speaks: The Golden Edition.